Onboarding Reminders

BEFORE YOU SIGN

  • OFFICE HOURS

    Monday-Thursday: 9am CT - 5pm CT

    Friday: 9am CT - 1pm CT

    Outside hours or in-person support may be available per project.

  • TEAM MEETINGS

    Meetings depend on retainer scope.

    Routine monthly or bi-weekly meetings are scheduled at the top of each month via Calendly.

    This is our chance to brainstorm together and chat candidly about your projects.

  • INVOICES

    Paid via card or Zelle. Most longterm clients prefer to pay quarterly (3 months at a time) - please share your preference upon signing.

    Clients beyond their “Initial Period” must provide a minimum 30 days’ notice prior to pausing, changing, or stopping retainers.

Organizing Assets

  • List appropriate credit in file names (eg. photographers).

  • Upload music to PRIVATE SoundCloud link, if ahead of release.

  • Provide the master streaming link (from your distributor) on release day.

  • Combine assets into a Google Drive or Dropbox folder as much as possible (please limit randomly emailing assets as they can get overlooked or lost).

Note these critical habits to stay organized and productive:

Let’s Get Connected

  • Spotify For Artists

  • Social media platforms we’ll be working on

  • Any other relevant accounts or platforms you expect us to use (eg. Dropbox)

Don’t forget to follow Evergreen on socials + tag us in any posts you’d like us to share!

Please provide your team access to the following accounts upon signing:

Contact Info + Communications

We’ll be in touch soon (if not already), but here are some important emails to save in your contacts! Some bonus tips when communicating with your team:

  • Limit random emails: Try to condense your files and ideas into fewer emails so we can productively help you.

  • CC relevant team members: Be sure to cc anyone relevant to the specific project, question, or task you’re referencing in emails so everyone stays in the loop. At the same time, limit over cc-ing so the rest of the team can stay organized.

Most of our updates, reports, questions, and progress notifications will be sent to you via email. Be sure to check your spam if you’re missing something!

  • maria@evergreenent.com

  • liam@evergreenent.com

  • hannah@evergreenent.com

  • marianne@evergreenent.com

  • "Thank you for trusting Evergreen with your career and dreams. We don't take this partnership lightly, and I sincerely hope we'll make you proud. This is one of my favorite and most memorable parts of what we do... now let's get to work!"

    Maria Herrera, CEO & Founder